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Secretary II, Emergency Svcs, St. Joe's Med Center, Joliet

Date: Aug 3, 2019

Location: Joliet, IL, US, 60435-8200

Company: Presence Health

Requisition ID: 64003

Location: Presence St Joseph Med Joliet

Location Address:
333 Madison Street, Joliet, IL  60435-8200 United States (US)


Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time 
Employment Type: Regular 
Shift: Day



The Secretary II accurately and thoroughly performs general receptionist, secretarial and clerical duties on the assigned nursing unit. Demonstrates a welcoming and friendly attitude to all customers including patients, families, visitors, staff and physicians. The candidate will support the Director and Nurse Manager of the department and will be located within the office.  Must be highly proficient in Microsoft products, especially Excel and Outlook.  Kronos experience a plus.  Must also be willing to flex hours before and after 6:30a - 3p shift, Monday thru Friday.  Must be able to handle high volume assignments and remain calm under pressure.  Must possess excellent written, verbal and interpersonal communication.  



  1. Greets and receives visitors. Provides assistance or refers individuals to the appropriate source.
  2. Handles all incoming telephone calls while maintaining confidentiality and determining the urgency or nature of the calls. Schedules appointments and meetings. Directs calls to the appropriate personnel.
  3. Performs typing, transcribing, scanning, photocopying, faxing and filing of information for office operations.
  4. Ensures the timely ordering of supplies.  Receives and assists with proper storage of supplies by sorting, assembling and distributing supplies.
  5. Promotes and maintains a strong public relations image in dealing with physicians, patients, staff, visitors and ancillary departments.
  6. Exhibits patient and family centered approach that promotes and enhances unit teamwork.


  1. Serves as a resource to other secretaries in the policies and procedures of Presence Health.
    This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.  Other duties may be assigned.
    SUPERVISORY RESPONSIBILITIES                                                                 
      Does Not Supervise Employees
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Education and/or Experience                                                             
    High School diploma or equivalent required. One year of secretarial experience required.
    Requires a high level of administrative and organizational skills. 
    Computer Skills                                                          
    Certificates, Licenses, Registrations


Business Unit: Presence St Joseph MC Joliet
Department Name: Emergency Services PSJMC

Job Function: Support Services 

Job Segment: Secretary, Clerical, Emergency Medicine, Nurse Management, Administrative, Healthcare

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