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INFO DESK CLERK - Security -Presence St Francis Hospital

Date: Aug 13, 2019

Location: Evanston, IL, US, 60202

Company: Presence Health

Requisition ID: 66539

Ministry:  Presence St Francis Hospital

Location: Presence St Francis Hosp

Location Address:
355 Ridge Avenue, Evanston, IL  60202 United States (US)



Department: 10134230 Security SFH 

Daily Hours: 8
Standard Hours: 20
Employment Status: Part-time 
Employment Type: Regular 
Shift: Rotating



The Information Desk Clerk assumes responsibility for the greeting of visitors entering the hospital, answers questions, and directs them to their destination.



  1. Greets visitors entering the hospital in a professional manner, using established scripting and directs or escorts them to their destination.
  2. Determines the patient’s room number and issue passes for visitation.    
  3. Assists vendors/salesman, and determines the reason and destination, also instructs them to sign in.
  4. Accepts flowers and other parcels and notifies the appropriate units.
  5. Answers phones in professional manner, answers questions and or transfers calls as requested.
  6. Communicates in a professional manner with physicians and other departmental personnel as well as co-workers



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Education and/or Experience  

High school diploma or equivalent required. Minimum six months of experience required.


Computer Skills          

Proficient in Microsoft Office software (Word and Outlook) and ResNet.


Certificates, Licenses, Registrations



The patient populations cared for by the employee in this job include:


Business Unit: Presence St Francis Hospital

Job FunctionSupport Services 


EOE of Minorities/Females/Vets/Disability

Nearest Major Market: Chicago

Job Segment: Clerical, Clinic, Administrative, Healthcare