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Patient Services Rep, Cardiology, Elgin, IL

Date: Aug 8, 2019

Location: Elgin, IL, US, 60123

Company: Presence Health

Requisition ID: 67623

Ministry:  Presence Medical Group N/T

Location: Primary Cardiology - Elgin

Location Address:
1975 Lin Lor Lane Suite 175, Elgin, IL  60123 United States (US)



Department: 80010640 Burks Bromet 

Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time 
Employment Type: Regular 
Shift: Day


Duties & Responsibilities:

  • Greets and directs patients and visitors.
  • Handles incoming calls and schedules patient's appointments in an efficient and timely manner.
  • Files, locates, retrieves and delivers medical records, as assigned.
  • Registers patients, obtains demographic and insurance information, verifies insurance, collects co-pays, and personal balances.
  • Performs a variety of clerical functions.
  • Responsible for ensuring smooth patient flow within the reception area.


  • Minimum 1 year experience of working at the front desk of a physician's practice is required.
  • Must be friendly, team oriented, and out-going with strong communication and customer service skills. 
  • Should be comfortable working in a fast paced environment. 
  • High School diploma or equivalent is required.
  • Must have basic knowledge of Medicaid plans and obtaining authorization.
  • Experience with EPIC EMR Registration is highly preferred.

Business Unit: Presence Medical Group N/T
Department Name: Burks Bromet

Job Function: Professional Services 

Nearest Major Market: Elgin
Nearest Secondary Market: Chicago

Job Segment: Cardiac, Medical, Clerical, EMR, Customer Service Representative, Healthcare, Administrative, Customer Service