Share this Job

CUSTOMER SERVICE SECURITY OFFICER - Dempster Offices -Des Plaines

Date: Sep 14, 2019

Requisition ID: 66577

Ministry:  Resurrection Properties

Location: Dempster Offices

Location Address:
2380 East Dempster Street, Des Plaines, IL  60016-4839 United States (US)

 

   

Department: 10140101 Sf Morton Grove Building 

Daily Hours: 8
Standard Hours: 20
Employment Status: Part-time 
Employment Type: Regular 
Shift: Day
FLSA: N

 

SUMMARY

The Customer Service Security Officer performs a variety of duties associated with visitor screening and providing information to employees, patients and visitors entering the facility. Assists Security Officers in maintaining a safe and secure environment by reporting unusual activities and occurrences.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Greets all visitors entering the facility in a professional and welcoming manner. 
     
  2. Uses pre-established scripts when answering phone calls and interacting with customers entering and exiting the facility and offers service cards, listing services and telephone numbers when key interactions occur.
     
  3. Performs functions in accordance with generally accepted customer service methods and established security Standards of Performance.
     
  4. Observes and reports suspicious or unusual activities and occurrences to Officer In Charge (O.I.C.) or Supervisor. Requests assistance from security staff as appropriate.
     
  5. Observes and reports the non-conformance of policies and procedures including but not limited to identification badge, fire, disaster, electrical, safety, and infection control policies and procedures.
     

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Education and/or Experience  

High School diploma or equivalent required.

 

Previous security experience and/or training in customer service preferred.

 

 

 

Business Unit: Resurrection Properties

Job FunctionSupport Services 

COMPANY OVERVIEW:

EOE of Minorities/Females/Vets/Disability


Job Segment: Electrical, Infection Control, Customer Service, Engineering, Healthcare