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ER GREETER - Emergency Room - Presence St Mary Hosp

Date: Jan 11, 2019

Location: Chicago, IL, US, 60622

Company: Presence Health

Requisition ID: 59545

Location: Presence St Mary Chicago

Location Address:
2233 West Division Street, Chicago, IL  60622 United States (US)


Daily Hours: 12
Standard Hours: 0
Employment Status: PRN / Registry 
Employment Type: Regular 
Shift: Rotating


Position Summary

The Emergency Department (ED) Greeter is responsible for greeting all visitors in a timely and courteous manner, utilizing the computer system to register ED patients, assisting patients and visitors with informational phone calls/inquiries, maintaining the appearance of the information desk, assuring the ED team has sufficient charts on hand, and acts as ambassador to the patients and visitors in the waiting room.  The Greeter is accountable for the direct and indirect care of patients and functions under the supervision of the Registered Nurse.


Essential Duties and Responsibilities:


  • Greets patients and visitors upon arrival to the ED in a friendly and courteous manner, consistent with the Standards of Performance and Behavior.


  • Obtains the patient’s name and date of birth.  Legibly writes this information on an ID band and places ID band on the patient.


  • Accurately performs quick registration of the patient in the STAR system.


  • Assists Triage Nurse with transport of patients from arrival to triage area.


  • Alerts the Triage Nurse IMMEDIATELY if a patient presents with the following (Notifies the Charge Nurse if the Triage Nurse is unavailable):


  1. Chest pain – transported to triage area via wheelchair
  2. Shortness of breath – transported to triage area via wheelchair
  3. Stroke-like symptoms – transported to triage area via wheelchair
  4. Altered mental status – transported to triage area via wheelchair
  5. Psychiatric emergencies
  6. Victims of Crime, such as victims of sexual assault, domestic violence, gunshot or stab wounds, etc.
  7. Patients presenting with severe pain and/or bleeding
  8. Patients with chemical or hazardous material exposure
  9. Any other situation out of the norm.


This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.  Other duties may be assigned.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience                                                              

At least one year clinical, clerical, or registration experience preferred.

High school diploma or GED from an accredited school required.

Business Unit: Presence St Mary Hosp SMEMC
Department Name: Emergency Room SMEMC

Nearest Major Market: Chicago

Job Segment: Front Desk, Clerical, Emergency Medicine, Nursing, Registered Nurse, Administrative, Healthcare