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Director, Patient Care Services, Nursing Administration, St. Mary Hospital, Chicago

Date: Aug 25, 2019

Requisition ID: 66057

Ministry:  Presence St Mary Hosp SMEMC

Location: Presence St Mary Chicago

Location Address:
2233 West Division Street, Chicago, IL  60622 United States (US)



Department: 20532110 Nursing Admin SMON 

Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time 
Employment Type: Regular 
Shift: Day


Exciting opportunity! This role will include ICU, ED, Dialysis and Vascular Access, and Nursing Professional Development. Magnet experience is preferred.


The Director, Patient Care Services oversees the clinical and patient care delivery and has 24-hour accountability, authority and responsibility of all operations assigned to patient care units. The position plans, coordinates, directs, and evaluates patient services and the personnel responsible for the delivery of those services.



  • Selects, develops and evaluates leaders within the areas of responsibility in order to ensure the most effective leadership for the staff, achievement of organizational goals, quality outcomes and customer satisfaction.


  • Develops, coordinates and collaborates with interdisciplinary teams in planning and changing patient care delivery systems and services.


  • Develops and implements standards of practice within areas of responsibility in order to enhance quality and assure compliance with regulatory agencies.


  • Oversees quality improvement activities for area of responsibility including but not limited to participation in teams, use of internal and external quality methodology and benchmark data.


  • Drives patient, employee and physician satisfaction to ensure Presence Health is the provider and employer of choice.


  • Develops, implements, and evaluates strategic plans, goals and objectives within areas of responsibility, including all areas providing patient care, in collaboration with senior patient care leadership. Consults and communicates with the Chief Nursing Officer and other executive level leaders to promote organizational goals.


  • Conceptualizes, develops, and implements effective plans and programs for new and existing service lines, in collaboration with senior patient care leadership.


This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.  Other duties may be assigned.


SUPERVISORY RESPONSIBILITIES                                                                


      Directly supervises employee(s). Carries out supervisory responsibilities in accordance with the

organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Education and/or Experience                                                              

Master’s degree in Nursing, other health-related field or Business Administration required. Minimum five years of progressive clinical and management nursing experience required.


Computer Skills                                                          


Certificates, Licenses, Registrations

Registered Nurse with a current Illinois License required.


Certification in area of specialty preferred.





Business Unit: Presence St Mary Hosp SMEMC

Job FunctionNursing 


EOE of Minorities/Females/Vets/Disability

Nearest Major Market: Chicago

Job Segment: Nursing, Patient Care, Clinic, Manager, Medical, Healthcare, Management